Welcome to the GL Broadband Support Siteglbb_logo

These setup guides include directions for initial setup procedures to connect to the internet for the first time. For Services that include NTT service you will need to have your GLBB credentials (login name and password) and in the case of the 100Mbps Fiber, you will also need NTT login name and password for the NTT router. Normally, you should have received these from GLBB by email or on paper, but if you have not or misplaced them please contact GLBB.

Configuration and Setup Guides- click tab to open,
click links to open or download PDF files.

1. Hikari Next 200Mbps & Next 200Mbps Mansion type / Bflet's Fiber Mansion Type- PPPoE Setup

With the Next Fiber and B Flet's fiber NTT does not supply a router, as they do for the 100Mbps fiber, therefore you need to setup a PPPoE connection either with your computer or your own router.

**For ease of use and security it is recommended customers use a router (method c. Apple Router or d. Non Apple Router...), instead of drirectly from computer to NTT modem.

  • a.Windows 7/Vista
  • b. Windows XP
  • c. OSX and Apple Router
  • d. Non Apple Wireless Router also see links for router manufacturers on left.

  • If you ordered Fiber TV or Fiber phone you may get an "Home Gateway" from NTT-
  • e. Home Gateway (NTT router) Connection ( your router has the GLBB user name and password setup in it)
  • f. If you are using the Home Gateway (NTT router) as the main PPPoE Router (the NTT router has the GLBB user name and password setup in it).
  • 2. Hikari Premium Family 100 Mbps Fiber / Hikari Premium Famly Mansion Type

    With the 100Mbps Hikari Premium Family Fiber NTT supplies a modem (ONU) and a (CTU) router (not wireless) you must setup the NTT router before initial usage. You may then plug your wireless router into a LAN port of the NTT router.

  • a. Setting up the CTU (NTT router) the 1st time
  • b. If you want to set PPPoE pass through on the CTU (NTT router) and use your own router for PPPoE
  • c. If you have GLBB's VOIP service and 100Mbps fiber. VOIP router connection instructions.
  • d. If you want to port forward on the CTU (the CTU has your PPPoE settings)
  • 3. ADSL

    Normally you will pick up the ADSL router from GLBB and it will be setup wih your Login credentials so you can just plug it in after NTT turns on your ADSL service. Here are

  • a. Connection instructions.
  • b. If you need to re-setup your NTT ADSL router
  • 4. Fiber TV Remote Control and Bilingual Setup
  • a. Hikari tv - Bilingual Setup.pdf
  • b. Cancelling Premium Programs with Your Remote
  • 5. NTT BILL
  • a. This is what your NTT bill looks like
  • it will come to your home address mailbox. If you have the Fiber or ADSL service you will receive an NTT bill as well as an email invoice from GLBB.

    6. Device Identification